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Priorities

Priorities

A New Culture of Quality of Compliance, Driven by the Regulator in Consultation with Service Users

There should be a public consultation process put in train to give the wider population an opportunity to contribute their views on the entire nursing home regulatory system. We want to see far greater transparency in HIQA’s quality management system, key performance indicators and reporting metrics. In particular, HIQA’s recent Read more…

By nhqi news, 2 years2 years ago
Priorities

Staff Training and Improved Hygiene and Infection Control

The nursing home sector requires a champion to lead a culture change in hygiene and infection control, for instance, the laxity around the wearing of duty uniforms outside of the nursing home setting (coming on duty and going off duty) needs to be addressed. We want to see better staff Read more…

By nhqi news, 2 years2 years ago
Priorities

Reform of the Regulatory Framework and the Current Inspection Model

Regrettably, the national standards and regulatory process are not robustly enforced. There is no apparent evidence that they assist service providers to develop a real culture of quality care and continuous improvement. We are not aware of any efforts made by HIQA to have the quality standards improved or updated. Read more…

By nhqi news, 2 years2 years ago
Priorities

A Model of Community Clinical Care and Equality of Access to Community Services

For years, nursing homes have operated in isolation with private nursing home residents denied access to routine health services open to others in the community, such as physiotherapy and occupational therapy. In our view, this idea of ‘other’ contributed in no small part to the COVID-19 debacle, where the HSE Read more…

By nhqi news, 2 years2 years ago
Priorities

Proper Consultation with Residents and Relatives

The establishment of the Nursing Home Expert Panel in response to COVID-19 was a necessary and commendable step on the part of Government. While the group was given a short-term focus and an extremely narrow timeline in which to complete its work, and while it did receive numerous submissions from Read more…

By nhqi news, 2 years2 years ago
Priorities

An Independent Complaints Resolution Process

The absence of an independent and timely procedure for handling complaints is one of the more glaring omissions from HIQA’s current model of regulation. This state of affairs has been a cause of much distress and frustration for countless nursing home residents and their families over these past eleven years. Read more…

By nhqi news, 2 years2 years ago
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